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71 / From Autonomy to Innovation

Scott Rigby, Ph.D.
Immersyve Inc.

Connecting the dots between theory and application is rarely an easy task. It’s made a bit easier, though, when the theory goes to the heart of human existence: we want – no, we need – to be the authors of our own narrative. And that narrative must be something that we endorse and take ownership …

Scott Rigby, Ph.D.
Immersyve Inc.

The Product Manager’s Dilemma: For Which Jobs Is Jobs-To-Be-Done Best Suited?

Demystifying Task Analysis of the JTBD Strategy

When I first waded into the JTBD pool a decade ago, I found myself conflicted. I was enamored with this theoretical approach to making disruptive strategies into executable roadmaps to solve customers’ needs, but I was simultaneously confused by the cottage industry terms that cropped up around the JTBD community.

The ancestry of the JTBD theory can be directly traced back at least 25 years to Tony Ulwick’s book, Business Strategy Formulation, and later codified in Clayton Christensen’s The Innovator’s Solution. Before these, dozens of marketing and Human-Computer Interaction (HCI) works reference many forms of Task Analysis, which closely resemble Jobs processes.

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70 / Making Innovation Predictable

Tony Ulwick
Strategyn

What if there were a way to know that your product was going to win in the marketplace – and to know it even before you begin development? In this episode of the Product Momentum Podcast, Tony Ulwick – CEO of Strategyn and “father of the Jobs To Be Done framework” – joins Sean and …

Tony Ulwick
Strategyn

69 / Take Small Steps To Achieve Product Vision

Esther Derby
esther derby associates, inc.

Achieving product vision isn’t just about where we’re going, it’s also about where we begin the journey. A clear vision should also provide a path toward resolution of problems when they arise, Esther Derby says. Product teams should find their vision aspirational, yet relatable to their work and their values as humans. In this episode …

Esther Derby
esther derby associates, inc.

68 / Design Thinking’s Double-Edged Sword

Scott Berkun
Author, Speaker

For people who love their work as much as UX designers do, it can be easy to get “lost in the sauce,” tackling projects for the love of the craft as opposed to applying your craft to solving complex problems for the benefit of others. Scott Berkun describes how design thinking helps keep us centered …

Scott Berkun
Author, Speaker

67 / Innovation Through Digital Anthropology

Ali Colleen Neff
Anaplan

For product people, a big part of the job is understanding not only what motivates our users, but also the systems they are tied to – and how those two things tie together. As it turns out, the bond that connects them is formed by the tools we build and the best practices we develop …

Ali Colleen Neff
Anaplan

Key Takeaways from the 2021 Design + Diversity Conference

Embedding inclusive design and user accessibility into our everyday ways of working starts with us designers. At ITX, we walk the talk and take our commitments seriously. So when we learned about the 2021 Design + Diversity Conference, we made a point to show up – in force.

The 3-day, virtual event featured a diverse set of speakers and attendees. Conference keynotes addressed the following topics, each fundamental to the growth and acceptance of inclusive design…

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ITX Voted “Best Software Developer” in Rochester, NY

August 12, 2021 Rochester, NY — ITX Corp., a leading producer of custom software products headquartered in Rochester, NY, announced today that RBJ Reader Rankings has recognized ITX as the winner in the Technology: Best Software Developer category. The winners, as voted on by readers, were announced in a video presentation. 

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