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Effectiveness vs. Efficiency

Change is constant. If we fail to adapt to the change around us by not improving and getting better at delivering value, we won’t succeed. A key distinction for improvement is the difference between effectiveness and efficiency. These two concepts need to be approached separately. Often people try to address both at the same time, which results in neither being done well.

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ITX Earns SOC 2 Type II Compliance

August 21, 2024 Rochester, NY.  ITX Corp., an award-winning custom software development firm, announced today it has earned Systems and Organization Controls 2 (SOC 2) Type II compliance after passing an independent audit conducted by MHM Professional Corporation. The report cited no deficiencies or remediation issues,” presenting ITX with a completely clean report. SOC 2 compliance for service organizations is attained only through a rigorous and thorough review of processes and controls by an independent third party. 

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134 / Lessons in Product Leadership: The Art of Communication, with Gabrielle Bufrem

Gabrielle Bufrem
Product Leadership Coach

When you’re communicating as a product leader, how often do you consider what your audience needs to hear…at that precise moment in time? How do you deliver your message in a way that they can understand? Product coach Gabrielle Bufrem, in her keynote at the New York Product Conference (NYPC), says that “communication is effective …

Gabrielle Bufrem
Product Leadership Coach

ITX Passes SOC 2 Type 1 Review

Compliance Audit Affirms Strong Security Processes and Reliable Controls

August 16, 2023 Rochester, NY. ITX Corp., an award-winning custom software development firm, announced today it has achieved Systems and Organizations Controls 2 (SOC 2) Type 1 compliance after passing an independent audit conducted by MHM Professional Corporation. SOC 2 compliance for service organizations is attained only through a rigorous and thorough review of processes and controls.

 

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107 / A Lesson in Product Management: Outcomes > Outputs, with Kax Uson

Kax Uson
Adevinta

The journey of Kax Uson from employee #1 at an e-commerce start-up in the Philippines to Head of Product at Adevinta looks familiar to the path so many product managers have taken. At every turn, she’s learned the processes and tools that come with the role – and then unlearned the ones that became a …

Kax Uson
Adevinta

10 Reasons to Prioritize Flow Efficiency over Resource Efficiency

Overcoming the Resource Efficiency Paradox

“Transformation comes more from pursuing profound questions than seeking practical answers.”
– Peter Block, author of The Answer to How Is Yes

Many Scrum teams’ sprint burndowns look like a cliff, with numerous backlog items in progress at the same time, and most not marked ‘done’ until the end of the sprint.

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